Computer Repair

What's included:

BASIC DIAGNOSIS:

• Troubleshoot computer using state of the art tools
• Remove all viruses, spyware, malware and rootkits on the computer
• Apply system tweaks and modifications for best performance
• Perform operating system critical updates
• Test operating system for proper functionality
• Provide you with an estimated cost for hardware repair(s) or upgrade(s) needed to provide a complete solution

• Troubleshoot computer using state of the art tools
• Remove all viruses, spyware, malware and rootkits on the computer
• Repair any operating system issues (boot issues, blue screens, etc.) includes new operating system install if required
• Apply system tweaks and modifications for best performance
• Perform operating system critical updates
• Test operating system for proper functionality
• Provide you with an estimated cost for hardware repair(s) or upgrade(s) needed to provide a complete solution
• Back up up to 10GB of your data to external hard drive, DVD disc or flash drive
• Free antivirus and malware tools you can use for the life of the computer

Cost:

• Basic diagnosis and virus removal service is forty dollars ($40.00) for in shop repairs
• Basic diagnosis at home or business is sixty dollars ($60.00)
• The all inclusive repair and backup service is sixty dollars ($60.00) for in shop repairs
• At home or business repairs are eighty dollars ($80.00)
• Virus removal only is thirty dollars ($30.00)

Data/File Recovery

Virus Removal

What's included:

• Install antivirus and antispyware software with current definitions and application updates
• Perform system updates and improve PC speed and performance, including startup and shutdown optimization, Windows updating, menu navigation improvement, quick launch and taskbar cleanup and program shortcut creation
• Enable basic security functions, including antiphishing and pop-up blocking activation in Internet Explorer
• Remove unwanted programs and trialware
• Create desired user accounts (if applicable)
• Test and verify PC hardware and software functionality
• Create a backup restore CD or DVD, the restore CD or DVD is software unique to Upshur Technology and allows complete system restore within half an hour.  We will keep a copy of the backup CD or DVD on file at our shop in the event yours becomes lost.

Cost:

• This service costs forty dollars ($40.00) and is performed in shop.

Printer Help

What's Included:  

• Setup and configuration of your new printer - covers both local and network printers
• Resolution of your printer issue to get it printing properly again
• Answer any questions you have about printer features and functions
• Help with wireless printers setup

Cost:

• The cost for this service is fifty dollars ($50.00) and does not cover defective or broken printers
        

Email Help

What's Included: 

• Connect existing and active email account(s) to a computer or mobile phone
• Must have all necessary usernames and passwords available
• Working high speed internet connection required
• Troubleshoot an existing email account
• Includes repair, configure and update the e-mail client

Cost:

• The cost for this service is thirty dollars ($30.00)

Computer Set Up

What's Included:

• Physically set up one PC or Mac computer system, including the computer plus monitor, keyboard, mouse and speakers
• Organize wires and cables with cable ties
• Install one new software application (software not included)
• Install peripheral or external device (devices not included)
• Configure your new computer to access your existing Internet account and one existing e-mail account
• Test your computer to make sure it is functioning properly
• Transfer your computer data (up to 20GB) to another computer or medium (DVD, hard drive, network attached storage) and import the data into an installed program or location

Cost:

• The cost for this service is thirty dollars ($50.00)

Wireless Networks

Surf the Web and check email from any room in your home. Send documents and photos to a printer without connecting cables. Schedule an in home or business service with Upshur Technology here.

What's Included:

• Set up, configure and secure your router; safeguarding your personal information and securing your broadband signal from use by others
• Configure internet, including ISP (internet service provider)
• Install and configure networking adapter on 3 computers/devices - (PC, Laptop, Gaming Console, Network Blu-Ray/DVD Player, Network-Enabled TV, etc.)
• Secure network   
  Enable devices to share the internet,files, printers and other media (i.e. photos, videos, music, etc.)
• VoIP (voice over IP) set up
• Repair network and internet connectivity if necessary
• Add an additional device 

Network Infrastructure

Server Installation